HelpDesk Support

HelpDesk Support for WHM Resellers

This is a monthly helpdesk support plan.
24 / 7 Coverage
Helpdesk support
30 minutes average guaranteed response time
Immediate Escalation To DataCenter
Handle all types of Issues ranging from Level I to Level II
Installation of third party software and scripts
Replies appear as from your company
All Certified Engineers

HelpDesk Support for VPS

This is a monthly helpdesk support plan. This plan includes unlimited accounts per vps.
24 / 7 Coverage
Helpdesk support
30 minutes average guaranteed response time
Instant Server Reboot
Immediate Escalation To DataCenter
Handle all types of Issues ranging from Level I to Level III
Firewall Installation and configuration
Server load spike isolation and load reduction
Installation of third party software and scripts
Replies appear as from your company
All Certified Engineers